Critical Communication Skills for the 21st Century Construction Industry
Cultural or personality clashes are costly in many ways, and are often attributed to communication skill gaps. In today’s industry we provide leadership to three or more generations with differing personalities and perspectives. While we understand that there are significant differences in these generations, it is critical that labor and management representatives understand how to assess their own communication style, as well as those they work with, for all to succeed.
Session leader Stephane McShane will show you how to identify these challenges and put in place an effective improvement program. Attend and you will learn the role of leadership in communication. Plus, you will be part of a discussion on the generational differences and how their leadership and communication styles differ. Ms. McShane will reveal the differences in personality types and the tools to effectively assess and bridge this knowledge gap.
Stephane McShane possesses the rare combination of talent from being in the field as an apprentice, electrician, foreman, then working her way through each operational chair within a successful electrical construction firm. She knows what it takes to be “best in class” at each position held. This experience and talent are what makes her tremendously effective at operational and organizational assessments today.
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SPEAKER:
Stephane McShane, Maxim Consulting Group
Stephane McShane is a Director at Maxim Consulting Group responsible for the evaluation and implementation processes with our clients. Stephane works with construction related firms of all sizes to evaluate business practices and assist with management challenges. With a large depth of experience working in the construction industry, Stephane is keenly aware of the business and, most specifically, operational challenges that firms face. Her areas of expertise include: Leadership development, executive coaching, organizational assessments, strategic planning, project execution, business development, productivity improvement, and training programs. Mrs. McShane is an internationally recognized speaker, mentor, author, and teacher. Her ability to motivate, inspire, and create confidence among your work groups is extremely rare and very effective.
Stephane possesses the rare combination of talent from being in the field as an apprentice, electrician, foreman, then working her way through each operational chair within a successful electrical construction firm. Her ability and drive defined her to be “best in class” at each position held. This talent is what makes her tremendously effective at operational and organizational assessments today. She has successfully conquered every operational position from being an estimating trainee through executive management. She has built, trained, and led her teams to become the undisputed leaders in their markets. She is able to quickly identify organizational positives and negatives and assess appropriate action steps and throughputs.